Content Designer and Copywriter

Charities | Public Sector | Education


User-centred content that connects naturally with your audience and intuitively satisfies their needs.


 

Laura is not only an excellent wordsmith and an absolute delight to work with, but her prior research and interrogation of the brief means that she ‘gets it’, and gets it first time. As a client, I couldn’t have asked for more.

If you need beautifully-crafted copy that works, I can’t recommend Laura highly enough.

Peter Suchet - Head of Fundraising & Marketing, Brandon Centre

 
Laura McNerlin Copywriter, smiling head and shoulders shot

Trusted by:

AchievinGoals, client logo
SEAT logo
Catalyst, client logo
JBi Digital, client logo
Brandon Centre, client logo
AXA Health logo

Effective messaging can be a tricky balancing act to get right. It needs to…

a) connect naturally with the right audience

b) tell your stories in a voice that reflects your values and culture

c) drive action with benefit-focused, user-centred copy

That’s a lot and trying to implement these consistently, without a plan, can be joyless.

But, getting it right not only reaps financial rewards, it also makes communicating with your ideal audience quicker, easier, and more effective.

People want emotional connection

They want to relate to your organisation’s beliefs, personality, or cause.

In saturated markets, your understanding of your audience’s pains and desires, together with your unique values and voice, become the differentiators you need to be a market leader.

So, how do you make sure your messaging lands perfectly with your ideal audience? Rather than missing the mark with ‘ok-fit’ readers who promise little hope of becoming long-term clients or donors?

Research. Strategy. Copy.

Get these three defining pieces of the puzzle right and you create messaging that draws people in.

  1. Well-designed customer research tells us exactly what your audience needs to hear.

  2. Robust messaging strategies clarify your ‘what’, ‘why’ and ‘who for’.

  3. Persuasive (not pushy) copywriting techniques help drive action.

It’s a beautiful thing.

 

“Laura was flexible and attentive to our needs throughout the project, delivering high-quality content for our new website.”

Oscar Huglin - Senior Account Manager, JBi Digital


Here’s how it works:

  1. Research and understand your audience

    Interviews that help us understand what drives your audience (and what deters them)

  2. Clarify your core messaging strategy

    A robust messaging strategy that gives your organisation a clear position in the market and in the mind of your ideal client or donor

  3. Connect the two with user-centred copy

    Well-researched messaging, social proof and conversion copywriting techniques drive action and nurture your audience


Get in touch for a chat about your project


SERVICES


Copywriting deliverables:

  • Strategy, policy & annual review documents

  • Website copy

  • Newsletters & emails

  • Case Studies & client stories

  • Blogs & articles

  • Tender & bid documents

  • Tone of Voice workshops & guides


 

Just The Research…

Voice of Customer” Research

Find out what your clients really think.

Audience interviews, fully approved by you, and carried out with utmost care. Learn how to mirror your readers’ language to create compelling messaging.

 
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>> Find out more here

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The Full Service…

Messaging Strategy & Copywriting

Messaging that captures your je ne sais quoi and attracts your ideal audience

We bring together research, strategy and copywriting techniques to give you persuasive (not pushy) copy that moves your best-fit audience towards action.

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>> Find out more here

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Just The Review…

Website Audit

Not ready for a complete overhaul but keen to improve what you’ve got?

Get answers to questions like…

  • Does my copy flow well?

  • Is my offer clear to my audience?

  • Do I have the right persuasive elements?

Cartoon people looking at data for a Website Audit

>> Find out more here

 

 
 

Want to chat about your project?

Ready to get clear on your messaging?

Want to know what your audience really thinks?

Need to drive action without being pushy?

Pop your details and thoughts in the boxes here

I’ll get back to you within 48 hours.

I’m based in Tunbridge Wells, UK, about 30 miles south of London.

I work with clients around the world via all the software (and sometimes via telephone — true story).

+44 (0)7914 93 77 25

laura@lauramcnerlin.com